Customer Service Representative
DOPMAN LIMITED
Dopman Limited requires applications from qualified applicants to fill this role
Responsibilities:
- Attracts potential customers by answering product and service questions; suggesting information about other products and services.
- Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
- Recommends potential products or services to management by collecting customer information and analyzing customer needs.
- Prepares product or service reports by collecting and analyzing customer information.
Qualifications and Requirements:
- OND in any course.
- Good communication and interpersonal skills
- Computer literacy is an added advantage
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